Recently, I’ve been trying to get the balance right between head work and heart work. It sounds simple, but in practice, it’s one of the hardest tensions to hold, especially when scoping new projects or stepping into complex, multi-stakeholder spaces. The head jumps straight into structure: timelines, deliverables, outputs, budgets. It’s the logical part that wants to make things efficient, measurable, and aligned to the brief. But the heart often interrupts: “Hang on... will

In September I had the privilege to visit the Osaka World Expo 2025 as part of my trip to Japan. It was hot and the whole place pulsed...

Leaders set the tone for trust, respect, and collaboration. They can ease stress, reduce burnout, and build confidence, or if absent or ineffective, they can create environments where pressure and disengagement grow.